Pinnacle Port Condo A-921

Stayed here with family for an entire week in the middle of July and had an amazing time. I forget who we booked the room through, but we had an exceptional one. Two rooms, spacious living room, and 2.5 baths was just right for the 6 of us, and it had very well updated appliances, kitchen, and showers that were gorgeous. The place was very clean, the AC was working great and keeping us cool after hot beach days. The place had tennis courts, grills, a few pools, and multiple direct beach accesses. Tons of parking spaces, and a few loading docks for all of our luggage was convenient. Our room also had a balcony on each side, which was very relaxing. I understand that your experience may depend on your room, and who you book it with, but we had basically no complaints and did not want to leave. We will be back soon!

The location was wonderful. Carillon Village was so nice and quaint. Pinnacle Port however left a lot to be desired. We go to the beach every year, and I’ll just say the accommodations here were not what we were used to. When we arrived, the sheets on one of the beds were dirty, booger and all. There was hair and sand in the bathroom floors. The doors in the hallway of our floor were broken, and would take a finger(literally) if you weren’t careful. There was terrible lighting at night. The elevators were very sketch, we got stuck several times. The only beach accesses are down flights of stairs which is never pictured or mentioned anywhere. My dad has Parkinson’s and can’t do stairs, so he was unable to go to the beach all week. If you are planning to go here, do yourself a favor and book a house in Carillon instead of staying at Pinnacle Port.

The email I received when booking was supposed to be a 2 bedroom with a 2 sided balcony. We got a 1 bedroom and a side view of the beach. I asked about pet friendly. I was told no immediately, get here and people r walking dogs and cats running all over the streets. TV was messed up finally 2 days later got it working. Got a cut from a nail on a broken chair on the balcony. Indoor part of the pool, was told we will have to ask if u can use it due to it being part of the penthouse building. At one point the elevator wasn't working, not a problem for me but husband has amputation on left foot and CHF. The room itself just basic.